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FAQ

We have listed below the questions about the things you are most curious about.

General Questions

In this section, only questions about the system, returns, payment methods and financial questions are answered.

Mobile Sms Verification service comes into play when the websites you register with request SMS verification from you. If you do not want your number to be shared with third parties after you register on websites, you should use SMS Confirmation.

Unfortunately, you cannot make calls from rented numbers. You can only use it to receive SMS.

You can pay by credit card, money order, paypal, crypto.

Commissions related to payments are stated in detail on the payment page. After logging in, you can access the commissions from the top up balance page. As a result of the agreements we made with some payment institutions, the commissions are covered by our company.

Refund Conditions

  • You can get a refund if a problem occurs due to the service used and the SMS is not used.
  • A refund will be made if the loaded balance is not spent.

Non-Refund Policy

  • If there is a problem with the service used and SMS is used, no refund will be made.
  • There will be no refund for incorrect and incorrect use.
  • When spending is made from the loaded balance and falls below the minimum amount, no refund will be made.
SMS Questions

In this section, only questions related to the SMS confirmation service are answered.

Mobile confirmation service is completely legal. We ensure that SMS messages sent to virtual numbers are delivered to you. You can verify via SMS thanks to the virtual number service, which is very popular around the world.

We provide SMS verification for companies listed at https://smsactiv.net/applications/ and many more. There are approximately more than 500 different services registered in our system.

Your own number is not required for any of the transactions. You purchase this service for the privacy of your own number.

In order to get a number, you must first register in our system and top up your balance. 

You can then receive SMS service by selecting the site you request.

Our services generally work instantaneously. When there are systemic delays, it arrives within 1 minute on average.

When you do not receive an SMS, you can cancel the number you are using and have your balance transferred back to your account. Once SMS is used, cancellation is not possible. The system detects this and prevents the cancellation.

API Questions

In this section, only questions about the API system are answered.

API is the name given to the key that allows you to connect to our system from a remote server to retrieve data, create an SMS number and receive verification SMS.

In this way, if you have a balance in your smsactiv.net account, you can quickly verify SMS instantly on your own site.

Each member’s account-specific API is automatically defined in their customer panel. You can access your API code by registering on our site.

You can access API query information and detailed explanation at https://smsactive.net/api/.

If you are not knowledgeable about software, you can get support from an expert software developer.

Our company does not provide additional support regarding software.